Answers on questions
- Contact us 24/7
- We will provide professional assistance in resolving any of your issues.
- You can write to [email protected]
1. I want to play at jokermonarch.com, what needs to be done?
Registration on our site takes only a few seconds. You need to click on the button register in the upper right corner of the page. Enter your email address. Read the terms and conditions of our web site and check the corresponding box. Complete your registration by clicking the register button.
Congratulations! You have successfully registered at JokerMonarch.com
2. What currency can I play on the site?
Make deposits and play on JokerMonarch.com.
You can in Ukrainian hryvnias (UAH).
3. How can I fund my account?
To replenish your account, you need to go to the "deposit" tab - select the appropriate payment method and enter the amount, then click the "deposit" button. Next, you will see a window to confirm the payment. After completing these steps, the funds will appear in your main account.
The minimum deposit amount is 5 UAH
4. How can I withdraw funds?
To withdraw funds, you need to go to the "withdraw money" tab in your account, select the available payment method for withdrawal, then enter the amount you want to withdraw in the first field and enter the payment method details (card number, number wallet, etc.) to be used.
The minimum withdrawal amount is 200 UAH
Daily limit - 10 000 UAH
The monthly limit is 30 000 UAH
5. How is the bonus wagered and what is a wager?
A wager is the sum of all bets that a player needs to wager in order to be able to withdraw money from his game account.
For example, if the bonus is 100 hryvnias, and the wager condition is x30, then you need to place bets * for a total of 3000 hryvnias.
The bonus is considered won back and the winnings can be immediately withdrawn as soon as the set wager amount is accumulated.
- * To make bets means not to lose, not to win, not to replenish, but to make a turn of bets in games.
Each wager (ticket played) is taken into account in wagering, whether it played or not
6. How do I know how much I have to play?
Go to your personal page on the page "my bonuses", a list of all your bonuses (accepted, rejected, redeemed, offered) and information about them will be displayed.
7. I want to close my account, what do I need to do?
We regret your decision to close the account. To deactivate an account / account, please contact support at [email protected]